How do I track an order?
Sign in and open My Orders from the cart or account. You will see every order, its current status, and its invoice.
When is stock deducted?
Stock is not reserved when an order is created. Quantity is checked and deducted after the transfer is reviewed and payment is confirmed by administration.
Which payment methods are available?
Checkout shows only the payment methods enabled by the store owner, such as a payment link, direct transfer, or electronic wallet, together with any required transfer-confirmation instructions.
Can I edit an order after creation?
Contact us with the order number before payment confirmation. After confirmation, changing the order may require cancellation and a new order depending on its status.
How do I request an exchange or return?
Review the Returns and Exchanges page, then contact us with the order number, request reason, and product photos when reporting a defect.
Where is the invoice?
Open My Orders and select Invoice next to the order. It can be printed or saved as PDF from your browser.